A docketing software is probably one of the most important things that you can have at a law firm. This is particularly true if you have hundreds of clients on your docket.
It is definitely not a pleasant feeling when you're sitting at your desk, and you just happen to glance over at your calendar and all of a sudden you get this chill down your spine, and realize you might have forgotten to do something for a client that day. Thankfully, I've never missed a deadline, but I've heard some horror stories.
I've been shopping for a new docketing software and it's not an easy task. A docketing software is definitely not a one-size-fits-all type of a thing, and many factors are considered when purchasing one. Some of those factors include:
- size of your firm
- type of practice you run
- user friendliness
- features you want to have (for me, I want to have a client portal so my clients can check to see how their matter is progressing and what's being done)
- budget (this is a big one)
I've been reading some of the posts from IP Watchdog and Gene recommended Anaqua. I figured I'd call them because if it's good enough for Gene, it must be good enough for me. Everything sounded great until the sales guy told me at the end that the subscription would run $20k per year. In a perfect world, I would have whipped out my credit card, but unfortunately, I had to pass.
I don't want to spend a fortune but getting a decent docketing software is super important. In a way, it is a type of an insurance. In fact, some malpractice insurance policies require you to have a docketing software. If you miss a deadline, say your client's provisional patent application expires before you file his non provisional patent application, your client can sue you for malpractice. There is nothing you can do to make that provisional patent application un-expire.
With that said, I'm looking into FlexTrac now. Seems more affordable, but I don't think it comes with a client portal. We'll see after the demo on Wednesday. :)